Hook Carpet Cleaners Modern Slavery Statement
This Modern Slavery Statement is made by Hook Carpet Cleaners in respect of the financial year ending 31 December. It sets out the steps we are taking to prevent modern slavery and human trafficking in our operations and supply chains. Hook Carpet Cleaners is committed to operating with integrity, fairness, and respect for human rights in all aspects of our business.
Our Commitment and Zero-Tolerance Policy
Hook Carpet Cleaners has a clear and unequivocal zero-tolerance approach to modern slavery, human trafficking, forced labour, child labour, and all forms of exploitation. We will not knowingly engage with, support, or profit from any organisation or individual involved in such practices. This commitment applies to our direct employees, contractors, suppliers, and business partners.
All workers must be engaged on fair terms, including lawful wages, reasonable working hours, and safe working conditions. We expect everyone associated with our business to comply with relevant labour, employment, and human rights laws in the countries where they operate.
Our Business and Supply Chains
Hook Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our supply chains include providers of cleaning products, machinery and equipment, personal protective equipment, transport, and ancillary services such as facilities and maintenance.
We recognise that the risk of modern slavery can arise at any point in the supply chain, particularly in the manufacture, sourcing, and distribution of products and materials. We are committed to identifying, assessing, and addressing these risks through responsible procurement and ongoing engagement with suppliers.
Supplier Standards and Audits
We expect all suppliers and contractors to share our commitment to preventing modern slavery. As part of our supplier due diligence process, we require suppliers to confirm compliance with all applicable labour and human rights laws and to demonstrate that they have policies and procedures in place to prevent modern slavery within their own operations and supply chains.
Hook Carpet Cleaners conducts risk-based audits and reviews of selected suppliers. These may include site visits where appropriate, requests for documentation, and assessments of labour practices and working conditions. Where we identify concerns or non-compliance, we will work with the supplier to develop corrective action plans within a defined timeframe. If a supplier fails to remedy identified issues, we reserve the right to suspend or terminate the business relationship.
Reporting Concerns and Whistleblowing Channels
We encourage employees, contractors, suppliers, and other stakeholders to report any concerns or suspicions of modern slavery or unethical labour practices connected to our business or supply chain. Reports can be made confidentially to designated managers or through internal reporting channels made available to staff and key partners.
No one who raises a concern in good faith will face retaliation or adverse treatment for doing so. All reports will be treated seriously, investigated promptly, and, where appropriate, referred to relevant authorities. We are committed to taking decisive action if modern slavery risks or incidents are identified.
Training and Awareness
Hook Carpet Cleaners provides information and, where appropriate, training to employees whose roles involve procurement, supplier management, or supervision of workers. This training covers the nature of modern slavery, how to identify warning signs, and the steps to take if concerns arise.
We also communicate our expectations to suppliers and contractors so they understand our standards and the importance we place on ethical labour practices.
Monitoring, Governance, and Annual Review
Responsibility for overseeing our approach to modern slavery rests with the senior management of Hook Carpet Cleaners. They ensure this statement remains accurate, reflects our activities, and is effectively implemented throughout the business.
This Modern Slavery Statement is reviewed at least annually and updated as necessary to reflect changes in legislation, guidance, our operations, and our supply chains. As part of this review, we assess the effectiveness of our policies, supplier audits, training, and reporting mechanisms, and we set objectives for continuous improvement.
By issuing this statement, Hook Carpet Cleaners reaffirms its commitment to acting ethically, supporting the protection of human rights, and working proactively to prevent modern slavery and human trafficking in all aspects of our business.
